Nuvoshi Wealth Support
Email us at hello@aquilaonelabs.com and tell us what happened, what you expected, and your iPhone’s iOS version. Please don’t send passwords or full account numbers. We read every message and reply within 2 business days (Monday to Friday, excluding US holidays).
Connecting or reconnecting a bank
Open the Net Worth tab, tap Add, then Connect Bank. You sign in on your bank’s own page through Plaid. If a connection needs attention, open More > Connected Accounts & Data Health and tap Reconnect on that issue. If a bank still won’t connect, tell us the bank’s name and what you see.
A transaction is in the wrong category, or shouldn’t count
Open the transaction under More > Transactions. Choose Change Category to move it, or Exclude from Budget to leave it out of your spending totals. You can include it again at any time.
Manage, cancel or restore a subscription
Subscriptions are billed by Apple. To cancel or change plan, open Settings on your iPhone, tap your name, then Subscriptions. In the app, More > Subscription & Access shows your plan and has Restore Purchases. Apple handles refund requests at reportaproblem.apple.com.
Households and invitations
A household lets you share what you choose with people you invite. Invitations are single-use links that expire after 7 days. You decide, account by account, what others can see, and you can stop sharing at any time.
Importing a spreadsheet
Go to More > Import data. The app shows what it found and asks you to confirm before anything is added. After importing you can undo the whole import. Uploaded files are removed from our servers after 30 days.
Deleting your account and data
Open Settings > Delete Account. This permanently deletes your account and data and revokes access to your connected banks. You can also disconnect a single bank without deleting your account.
Nuvoshi Wealth’s summaries and explanations are for information only and are not financial advice. Privacy Policy · About Nuvoshi Wealth